Last updated: 1/18/2026

Welcome to Khatshee. By accessing our website, placing an order, or purchasing our products, you agree to the following Terms & Conditions. These terms are here to protect both you and us, and to ensure a smooth and enjoyable shopping experience.

1. About Khatshee

Khatshee is a Philippines-based small creative business offering handmade jewelry, art prints, and other original designs. All items are carefully crafted, and slight variations may occur as part of the handmade process.

2. Orders & Payments

• Orders are considered confirmed once payment is successfully completed.

• Payments are processed through trusted third-party payment providers. We do not store or handle your payment details directly.

• For custom or made-to-order items, arrangements are handled through direct contact (email or social media messages) before payment is requested.

3. Custom & Made-to-Order Items

• Custom items are created specifically based on your request and preferences.

• Because of their personalized nature, custom orders are generally non-refundable, unless there is a clear issue with the item received.

• Production timelines for custom orders may vary and will be discussed before confirmation.

4. Shipping & Delivery

• We ship locally and internationally using available courier services.

• Shipping fees are calculated at checkout or communicated before order confirmation.

• Delivery times provided are estimates only and may vary due to courier delays, customs processing, or unforeseen circumstances beyond our control.

• Once your order has been handed over to the courier, responsibility for delivery timelines rests with the courier service.

5. Returns & Refunds (Case-by-Case)

We understand that issues may occasionally arise, and we handle concerns with care and fairness.

• Returns and refunds are reviewed on a case-by-case basis.

• If your item arrives damaged or incorrect, please contact us within [X] days of receiving your order, with clear photos and order details.

• Items must be unused and in their original condition when applicable.

• Change-of-mind returns may not always be accepted, especially for handmade or limited items.

Approved refunds, if any, will be processed using the original payment method, excluding shipping fees unless otherwise stated.

6. Cancellations

• Orders cannot be cancelled once they have been shipped.

• Custom orders cannot be cancelled once production has started.

7. Intellectual Property

All artwork, designs, product photos, and content on this website are the intellectual property of Khatshee.

• Purchasing a product does not grant permission to reproduce, resell, or distribute our designs or images.

• Any unauthorized use of our content is not permitted.

8. Colors & Product Variations

We do our best to display product colors and details accurately. However, colors may vary slightly due to screen settings, lighting, or the handmade nature of the products.

9. Limitation of Liability

Khatshee is not liable for delays, losses, or damages caused by courier services, customs authorities, or circumstances beyond our reasonable control.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions, concerns, or special requests, feel free to reach out:

Email: khatzathropicshop@gmail.com
Business Name: Khatshee
Location: Philippines

Terms & Conditions